In discussing the situation with the LPN, how should the nursing supervisor begin the conversation?

Beginning the conversation with "Tell me exactly what events occurred that led up to the fall" is an effective approach for several reasons. This phrasing invites the LPN to provide a detailed account of the incident without assigning blame or making assumptions about their actions. It encourages open dialogue, allowing the LPN to share their perspective and any relevant information about the circumstances leading to the fall. This method also creates a supportive environment conducive to understanding what happened, which can aid in identifying any systemic issues or areas for improvement in patient care protocols.

By focusing on the facts of the situation first, the nursing supervisor can gather necessary information that may help in evaluating the incident's context, ensuring that discussion remains objective and centered on improving patient safety, rather than becoming confrontational or defensive. This is crucial in fostering a culture of learning rather than blame when discussing patient safety issues.